Log In | Register | Contact | Search


Forum Home  >  Electric Image Animation System  >  EIAS Technical Support  >  Thread
Search      Advanced Search
   
 
Animator quits suddenly
Posted: 19 February 2008 05:20 PM   [ Ignore ]  
Newbie
Rank
Total Posts:  7
Joined  2007-11-20

Animator would suddenly quit while Camera is doing a snapshot.  Sometimes, it happens while I was just waiting for the snapshot to render.  Sometimes while I was clicking around working in Animator or switching to check email or browse the web.  Seems to be random. And sometimes it would be fine while I continue to work in Animator editing the scene.

This is under 10.5, both EI 7.0 and 7.0.1, happens on my 2.16 GHz 2 Gig RAM Mac mini, iMac c2D 2.33 2 Gig RAM.  And also 3.0 early 2008 Mac Pro 10 Gig RAM.

Any clues what is happening?

-David

Profile
 
 
Posted: 19 February 2008 06:39 PM   [ Ignore ]   [ # 1 ]  
Jr. Member
RankRank
Total Posts:  36
Joined  2007-09-15

It’s happening to me a lot as well.  I have tried to narrow it down so I can re-create, but I can’t seem to find what I can do to guarantee a crash.

Are you using Spaces in Leopard?  I am, and sometimes I think if I’m in another space while Camera/Animator are rendering I seem to get crashes more frequently.  If I simply stay in the same space and wait, it doesn’t seem to crash.

_mike

Profile
 
 
Posted: 19 February 2008 06:50 PM   [ Ignore ]   [ # 2 ]  
Moderator
RankRankRankRank
Total Posts:  236
Joined  2007-03-07

This has been reported...but we haven’t been able to reproduce it yet reliably enough to understand what is causing it. I appreciate your
efforts to come up with a list of steps we can use to reproduce the problem.

 Signature 

Matt Hoffman
Development and Support
EI Technology Group, LLC.

Profile
 
 
Posted: 19 February 2008 07:20 PM   [ Ignore ]   [ # 3 ]  
Newbie
Rank
Total Posts:  7
Joined  2007-11-20

I have spaces turned off.  Seems when other applications are running, it will crash more likely.  At first I though I had bad RAM, but on 3 different machines… maybe has to do with the OS?

But EI (especially v6.5) under windows seems fairly solid.  Never had it quit suddenly like on OS X.

Profile